Important: Read this information together with our Terms, Privacy, Shipping, and Refund policies.

We use clear service communications to help customers manage enquiries, accounts, and orders.

Messages you may receive

Transactional messages can include order confirmations, payment updates, prescription requests, dispatch information, delivery notices, security alerts, and support replies.

Preferences and security

Marketing messages can be opted out of using the method provided. We will never ask you to send your password or complete payment-card details by email or messaging.

Questions

Contact our support team using the verified details shown in the website footer.